Who we are
Our website address is: https://haappyfeast.com.
The Data We Collect
We collect Personal Data (as defined under Indian law) necessary to process and fulfill your orders. This information is processed lawfully, fairly, and transparently based on your consent.
| Category of Data | Purpose of Collection |
| Identity Data | Name, contact number, email address. |
| Transaction Data | Shipping address, billing address, items purchased, order history. |
| Technical Data | IP address, browser type, device information, and usage data collected via cookies. |
| Marketing Data | Your preferences for receiving marketing communications (e.g., newsletters). |
How We Use Your Data
We use your Personal Data solely for the following specified purposes:
Legal Compliance: To comply with all applicable laws, regulations, and legal processes in India, including tax and consumer protection laws.
Order Fulfillment: To process your purchases, package the nuts/dried fruits, and deliver them to your specified address.
Customer Support: To communicate with you regarding your order, answer queries, and manage returns or refunds.
Account Management: To manage your user account, maintain a record of your purchases, and facilitate future checkouts.
Security & Fraud Prevention: To protect our website, prevent fraudulent transactions, and ensure the security of our services as required by law.
Data Security and Protection
We implement reasonable security safeguards to protect your Personal Data from unauthorized access, loss, misuse, or alteration, in accordance with Indian IT laws.
Access Control: Access to customer data is strictly limited to employees who require it to perform their official duties (e.g., order packing, customer service).
Encryption: Our website uses SSL/TLS encryption to secure all data transmissions (such as checkout and login).
Payment Processors: All financial transactions are handled by PCI DSS-compliant, trusted third-party payment gateways. We do not store sensitive financial details on our servers.
Sharing Your Personal Data (Third Parties)
We do not sell or rent your Personal Data to third parties for their marketing purposes. We only share data when necessary for our operations:
Legal Authorities: When required by law, court order, or governmental agencies for identity verification or prevention of offenses.
Payment Processors: To authorize and complete your financial transactions (e.g., [List your specific payment gateway here]).
Shipping & Logistics Partners: To pick up, transport, and deliver your order (e.g., [List your specific courier partner here]).
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.